Ways to be intimidating
So why do we make it so hard for them to have positive interactions with patients?Here are 10 changes to nurse procedures and working conditions that would improve patient experience.Increase their autonomy by discussing report in their presence and encouraging their involvement. Nurse-led initiatives: Don't simply hand down service improvement programs from above and tell nurses what to do.Programs driven by nurses have ready-made support and are often much more effective.A scripting example: the hospital expects that all nurses will introduce and identify themselves and their professional credentials to new patients, and explain the treatment regimen.Scripting gives nurses tools for handling issues such as delayed procedures and lost test results.
Yes, the gym, and especially the weight section, can be an intimidating place, but the benefits that you can gain from strength training by way of lifting weights, are way too incredible to pass up just because you're worried about what a group of "muscle-y" gym members might think.
The best patient satisfaction scores happen when patients feel genuinely cared for and cared about. They bring an extra blanket or sit down and hold a patient's hand for a few short minutes to provide comfort.